Elements and Performance Criteria
- Establish the e-learning environment
- Access, read and interpret learning strategy and learning program to determine learning outcomes and objectives to be met
- Develop knowledge of group and individual learner styles and learner characteristics to support effective planning
- Develop e-learning delivery plan to manage and sequence e-learning activities and events to ensure logical progression of learning content and continuity of e-learner progress
- Confirm technical requirements for the e-learning environment
- Trial and check e-learning resources and materials for technical glitches
- Develop and document protocols for the e-learning environment
- Identify and organise specific technical support needs and mechanisms for e-learners
- Introduce e-learning
- Provide effective introduction to the e-learning environment and discuss, clarify and agree upon objectives and e-learning protocols
- Establish e-learning relationship with e-learners
- Initiate relationships between e-learners to support inclusivity, acknowledge diversity and enable a positive e-learning environment
- Guide and facilitate e-learning
- Use relevant electronic tools to facilitate e-learning according to the e-learning delivery plan
- Demonstrate good practice in e-learning facilitation to ensure an effective learning experience
- Use relevant support mechanisms to address technical issues
- Build opportunities for authentic learning, practice and formative assessment into the e-learning experience
- Monitor e-learning
- Monitor and document e-learner progress to ensure outcomes are being achieved and individual learner needs are being met
- Provide support and guidance inside and outside the e-learning environment as appropriate
- Continuously monitor e-learner interaction with others and participation in e-learning activities, and intervene where necessary to maintain momentum and engagement
- Maintain, store and secure learner records according to organisational and legal requirements
- Review e-learning processes
- Conduct a review to evaluate effectiveness of e-learning delivery and facilitation
- Reflect on own performance as an e-learning facilitator and document improvement plans
- Identify and document recommendations for improvements in facilitating e-learning and appropriateness of e-learning systems, tools and resources, and discuss with relevant personnel for future action